Chris

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Viewing 15 posts - 211 through 225 (of 1,120 total)
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  • in reply to: License Key is not active – after renewing license #18211
    Chris
    Keymaster

      Hi,

      Are you sure you’re placing the MapPress license in the settings field marked ‘MapPress license key’? I ask because it’s sometimes easy to place it in the MapBox license or Google license fields by accident.

      I tested your license key and it worked for me. Perhaps the server was down when the key was checked? Give it another try (delete the license key, save the MapPress settings, and then re-enter it and save again).

      If it’s still not working, you can send a login and I’ll have a look.

      I don’t know about Wordfence, but normally once the license key has been set, you can use automatic update or go to your plugins screen and update the plugin there directly – no need to manually install.

      in reply to: POI pop-up does not display entirely #18202
      Chris
      Keymaster

        I think the problem is that the image size isn’t know when the popup opens. It’s only determined after the image downloads.

        Although the images were inserted with a defined height, the theme’s CSS is setting it to ‘auto’:

        img { height: auto }

        You could either remove the line above, or in your style.css, you could override it by adding something like this:

        .mapp-body img { height: 100px !important; }

        in reply to: POI pop-up does not display entirely #18200
        Chris
        Keymaster

          Hi, please provide the map URL so I can see the problem.

          in reply to: Show all POI from one page and a custom post type #18198
          Chris
          Keymaster

            I looked at the site and I think the problem is the quotes in the shortcode. It contained angled quotes, which are normally used by visual editors. WordPress ignores this type of quote when processing shortcode arguments.

            What you need are straight quotes, which is what are input using the normal WordPress editor (you can check by using the ‘text’ tab instead of ‘visual’):

            I created a private post here that shows the different quote types:
            https://www.gaytorremolinos4u.com/wp-admin/post.php?post=928&action=edit

            And also corrected the original mashup.

            I hope that helps!

            in reply to: Show all POI from one page and a custom post type #18194
            Chris
            Keymaster

              I don’t know about the other plugin. What happens if you set up a standard post category and assign a few posts to it. Does the query work then?

              If not, please use the contact form to send a login and I’ll try to trace the issue for you. It’s working on my test blogs so I’ll need to see it on yours (preferably a test system, if you have one).

              in reply to: Searching for lat-lon appears disabled #18167
              Chris
              Keymaster

                Hi,

                Your MapPress is a little out of a date, so as a first step please upgrade to the latest version.

                Lat/lng entry should work in both Leaflet (Algolia) and Google. But what you describe sounds more general, i.e. Google won’t parse ‘Florida’.

                That is most likely a Google API key issue. You can press F12 to check the JavaScript console (in most browsers). That’s where Google will print any errors.

                If your API key is invalid, or the key doesn’t have the correct libraries activates, please see the MapPress FAQ. There’s a link there that will create a key for you with the correct libraries enabled, as well as some troubleshooting information.

                If the above doesn’t help, please use the contact form to send the URL of the page you’re editing, and a login to the blog (so I can see the map editor in the back end).

                in reply to: Show all POI from one page and a custom post type #18163
                Chris
                Keymaster

                  I just tested this and the query seems to work for me. But I think I see the problem: the various WordPress query selectors work either on names (slugs) or IDs. If the wrong type of argument is provided, WordPress will ignore that part of the query and show all results.

                  In the example above, ‘category__in’ uses IDs, so it would need to be something like ‘category__in=1,5,7’. For names, use ‘category_name’ instead, e.g. ‘category_name=red,blue,green’.

                  There are some examples of the various selectors in the docs, or the WordPress codex page.

                  Be careful to also match the underscores – some selectors use two and some use one.

                  in reply to: Show all POI from one page and a custom post type #18162
                  Chris
                  Keymaster

                    I haven’t had a chance to look at this over the weekend, but I haven’t forgotten about you. I’ll test it on my own system and let you know if I can replicate the problem.

                    in reply to: map automatically no longer working as expected. #18149
                    Chris
                    Keymaster

                      That’s good to know, so we can ignore the CSV import.

                      This is probably specific to your site, so please send a login and I’ll have a look.

                      in reply to: Show all POI from one page and a custom post type #18147
                      Chris
                      Keymaster

                        Hi, that query only finds posts with both categories. I think you want posts in either category, which would be:

                        “category__in=bar,hotel”

                        There are some additional examples in the documentation:
                        http://mappresspro.com/mappress-documentation

                        in reply to: map automatically no longer working as expected. #18146
                        Chris
                        Keymaster

                          Hi,

                          Hard for me to guess. I assume you’re using custom field(s) to store the address? If so, what happens if you manually enter an address and then publish the post?

                          You might also try switching to a standard theme & deactivating your other plugins, as described in the FAQ, to see if there’s a conflict.

                          in reply to: Show all POI from one page and a custom post type #18142
                          Chris
                          Keymaster

                            There’s no way to pass ‘OR’ queries like this through the shortcode.

                            However, you could assign all the relevant posts to categories rather than using post type (e.g., category ‘bars’ and ‘hotels’), then query by all the necessary categories (you can separate categories by commas).

                            Or, group them under a specific separate taxonomy just for the purpose of combining them, such as a ‘map1’ tag.

                            There are some example queries here:
                            http://mappresspro.com/mappress-documentation

                            in reply to: Radius limit no longer working as expected #18139
                            Chris
                            Keymaster

                              I don’t think this has any impact on Google usage. I believe their quota is based on the number of maps displayed, not the number of markers/pins.

                              in reply to: Radius limit no longer working as expected #18137
                              Chris
                              Keymaster

                                Hi,

                                I have an update that may work for the search in the hidden tab.

                                If you’d like to give it a try, please send a login (preferably to your test system) using the contact form, and I’ll install the new version for you so we can test it.

                                in reply to: POI List #18136
                                Chris
                                Keymaster

                                  Hi,

                                  I do see the problem. I think it may be related to the theme. Some themes lack a wp_footer() call, and this prevents the map templates from loading:

                                  https://codex.wordpress.org/Function_Reference/wp_footer

                                  You can test if this is the problem by switching (for a moment) to the standard twenty-seventeen theme. If you now see the list, you can update your theme with the missing wp_footer() call.

                                  If you don’t see the list, try also deactivating ALL other plugins – sometimes other plugins can cause a conflict with MapPress.

                                Viewing 15 posts - 211 through 225 (of 1,120 total)