Hi,
It sounds like you may be clicking on the geolocation icon (it looks like a circle). Try entering the coordinates – in decimal – and just pressing enter.
For the geolocation, you have to authorize it in the browser. The ‘user denied’ message means it’s probably been disabled, but you can re-enable it in the browser settings.
If that doesn’t help:
– check the javascript console for errors (F12 in most browsers)
– you can send a login and I’ll have a look