Error on upgrade to 2.52.4

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This topic contains 1 reply, has 2 voices, and was last updated by  Chris 3 months ago.

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  • #18241

    jaycollier
    Participant

    When clicking on upgrade:

    You have version 2.52.2 installed. Update to 2-52-4. View version 2-52-4 details.

    I received an error:

    An error occurred while updating MapPress Maps for WordPress: Update package not available.

    #18242

    Chris
    Keymaster

    Hi,

    This error can be caused by several things, but two common problems are:

    1. The MapPress server couldn’t be reached

    2. The plugin directory can’t be deleted – sometimes WordPress seems to apply invalid permissions to the plugin directory.

    For #1, just retry the update.

    For #2, try deleting the plugin directory using FTP (your maps won’t be deleted). Then reinstall from your account (there are installation instructions on the same page):
    http://mappresspro.com/account

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