After moving to PRO, can't add POI to maps

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  • Author
    Posts
  • #14423
    territoire_11
    Participant

    Hi,

    The title says it almost all.
    I’ve upgrade to pro version today (latest version) and now I can’t POI to any maps: old (from easy version) or new ones, on old or new articles/pages, when I click on the loop next to the add POI text input box, the whole page reload, and nothing is added to my map.

    Thanks for your help.

    #14425
    Chris
    Keymaster

    Hi,

    That sounds like a javascript error or an AJAX error.

    Try:
    1. Deactivate ALL other plugins for a moment
    2. Switch to a standard theme like 2012 (for a moment)

    If that fixes the problem, the error is from another plugin or theme.

    If that doesn’t help, then after you do the steps above please send me a login using the contact form and I’ll take a look.

    #14431
    territoire_11
    Participant

    Hi,

    We were right, it was another plugin.
    I don’t really understand why it was working with free version and not with pro version.
    Anyway, this plugin was no longer needed, therefore it solved the problem.

    Thanks for your help!

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